Our hotel pilot has been running for about two weeks now, and feedback has been incredibly positive. So positive in fact that I’ve been pleasantly surprised, and I think the hotel has been too. Unfortunately, not everything is good news.

This week, I’ve also learned that our “champion” within the company that helped us get this pilot off the ground has resigned. Given the uncertainty in this COVID world, I really have no idea where that will leave us after the pilot is completed.
I have a meeting with her boss set for next week. So, fingers crossed that all is not lost with her leaving.
I’ve actually thought about what I might do if we can’t secure a long-term contract with them right now, and my instincts say to keep going with the this product line regardless. It may just be that I need to wait out this pandemic.